Data Steward

Creative Artists Agency (CAA) is seeking a Data Steward to join our Data Management Office (DMO) within the Data Team, based in our London office. The Data Management Office is responsible for maintaining and improving the quality, consistency, and usability of CAA's enterprise data. This Data Steward will serve as a key connection between the global Data Management Office and CAA's London / international agent offices and corporate teams, developing strong relationships with local stakeholders and helping ensure their needs are effectively represented within the broader DMO. The role will collaborate regularly with colleagues in the United States and other regions and will require some flexibility to work across international time zones.

Responsibilities

Perform data stewardship activities across assigned business domains, ensuring master data is created and maintained according to established business rules and data management standards; Serve as a primary DMO point of contact for CAA's London office and assigned international stakeholders; Proactively engage with business stakeholders to understand workflows, identify data challenges, gather feedback, and identify opportunities for the DMO to better support local and international business needs; Create, cleanse, curate, and enrich master data, including identifying and resolving duplicate, incomplete, inconsistent, or inaccurate records; Research and resolve data quality issues, working independently where appropriate and coordinating with the broader DMO, Product Management, Data Engineering, Data Insights, or other teams; Help define master data requirements and authoritative data sources needed to support local and international business processes, applications, analytics, and reporting; Translate business data needs into clear requirements and actionable requests; Support the definition and implementation of data governance policies, standards, processes, and controls across assigned business areas; Gather and communicate feedback from London and international stakeholders; Partner with Product Management and business stakeholders to ensure data-related requirements are understood and governed enterprise data is effectively utilized; Collaborate with the broader Data organization to resolve issues and maximize the value of CAA's enterprise data; Promote effective data management practices within the London office; Identify opportunities to improve data stewardship workflows; Develop and maintain data governance documentation, including definitions, business rules, procedures, and other materials; Support data-related operational workflows and DMO initiatives, including international and cross-regional requests; Use approved automation and AI-enabled tools where appropriate to improve research, data quality, enrichment, and stewardship efficiency; Collaborate regularly with DMO and Data colleagues across regions, including colleagues based in the United States

Requirements

Minimum of 5 years of experience in data management, data quality, data operations, archiving, cataloguing, information management, analytics, or a related discipline; Strong interpersonal and relationship-building skills, with demonstrated ability to independently engage with stakeholders at different levels of an organization; Excellent written and verbal communication skills and the ability to translate between business needs and data requirements; Strong attention to detail and commitment to maintaining accurate, complete, and consistent data; Strong analytical, investigative, problem-solving, and critical-thinking skills; Ability to operate independently while remaining highly collaborative with a distributed global team; Proactive and service-oriented, with the ability to identify stakeholder needs and opportunities for improvement rather than relying solely on incoming requests; Results-oriented with the ability to prioritize multiple responsibilities, exercise sound judgment, and meet deadlines; Ability to develop an understanding of diverse business domains, workflows, and data needs across an international organization; Ability and willingness to collaborate across international time zones, including occasional meetings outside typical local office hours; Consistently demonstrates strong security awareness and works to protect CAA's systems and data

Nice to have

Working knowledge of data models, databases, and related concepts, including familiarity with SQL and NoSQL technologies; Experience working within a global or geographically distributed organization; Experience in sports, entertainment, media, talent representation, or brand management; Degree in a data-related discipline, information management, library science, or a related field