Database Reliability Engineer - Core Team

ClickHouse is building out its Site Reliability Engineering team in ClickHouse Core. As one of the first members, you will be responsible for building and leading processes to ensure and improve the reliability, availability, scalability, and performance of ClickHouse. You will collaborate with different teams like Control Plane, Dataplane, Security, Support and Operations and guide them to implement ClickHouse in the best way for customers. You will also own areas of managing engineering escalation management and response, investigations, post-mortem analysis including running blameless postmortems, and continuous improvement of how ClickHouse is run and optimized in the cloud.

Responsibilities

Continuously improve the reliability and performance of ClickHouse core; Improve and create metrics and alerts for ClickHouse to identify and prevent problems in production before they affect customers; Dig deeper into the most common problems encountered by customers in ClickHouse Core to identify root cause and submit bug fixes, issue reports and suggest improvements; Enhance and refine incident response processes and post-mortem analysis for ClickHouse core related outages including working with support and Cloud teams to communicate to impacted customers; Plan, enable, and drive Chaos initiatives across Engineering teams; Manage on-call processes to respond to performance and reliability issues and establish best practices for coordinating escalation to resolve issues and minimize customer impact

Requirements

Bachelor’s or Master’s degree in Computer Science or a related field; At least 5 years of experience in Reliability Engineering, QA or customer facing engineering; Previous experience operating ClickHouse or other SQL databases in production; Scripting experience with Shell or Python, and ability to read and understand C++ code; Knowledge of cloud computing platforms such as AWS, Azure, or Google Cloud Platform; Strong problem-solver with solid production debugging skills; Thrive in a fast-paced environment as part of a global team; High level of responsibility, ownership, and accountability; Excellent communication skills

Nice to have

Excellent understanding of distributed database internals and SQL, particularly ClickHouse is a major plus

Benefits

Flexible work environment; Healthcare - employer contributions; Equity in the company - stock options; Time off - flexible in the US, generous entitlement in other countries; $500 Home office setup if remote employee; Global Gatherings - company-wide offsites