Debt Collection - Back Office Analyst with French (2 years fixed-term contract)

The activities of the Debt Collection Back Office Analyst are various and include full coverage of client contract back office journey for debt collection contracts (no client contact), maintenance of contract/client master data and processing, user account creation in the different tools and online services, partially invoicing related topics, and ad hoc activities specific to the SSC structure launch. Part of Coface, a company with 5,200 experts in 58 countries offering trade credit insurance, business information, debt collection, single risk insurance, surety bonds and factoring.

Responsibilities

Full coverage of client contract back office journey for debt collection contracts (no client contact); Maintenance of contract/client master data and processing incl. analysis/uploading of data tables; User account creation in the different tools and online services depending on the product; Partially invoicing related topics depending on the level of integration; Participates in the creation / update of Debt Collection Back Office Standard Operating Procedures used by the SSC operational teams

Requirements

Sense of initiative and excellent time- and self-management; Flexible way of working and willingness to operate within a team; Stress-resistance and professional relationship with clients; Service- and solution oriented; Transparent working method; Good oral and written expression and comprehension in all required languages; Fast knowledge transfer and steep learning curve; Computer and internet affinity and good technical understanding; Ease regarding the work with varying software, applications and systems different from product to product; Professional Microsoft Office skills, esp. MS Excel and MS Word; Fluent in English (CEFR B2/C1); Professional in French (CEFR C1); Bachelor's Degree in Business, Accounting or other relevant field; Graduated or first practical experiences on the job in a comparable role

Nice to have

Knowledge of commercial back office processes; General knowledge in book-keeping; Experience in credit insurance, information/collection/banking business