Decoration Services Operator

As Decoration Services Operator in the Decoration Service (DS) department, your main role responsibility is to operate machinery used in the production process. In this role you will ensure value added services on customer orders are completed as per customer requests and company standards. You will be working with a team of Decoration Services Operators as well as Department Team Leaders.

Responsibilities

Operate machinery used in the production process; Ensure value added services on customer orders are completed as per customer requests and company standards; Learn and train with a senior operator to understand the standards and processes of the DS department and the operation of at least one machine in the DS department, including but not limited to heat transfers, embroidery, sewing, etc.; Read through customer order sheets to identify the services required and bring the operation to completion; Communicate with team members and team leader for clarification or discrepancies found in customer order sheets; Communicate with the Quality Control inspector to ensure DS products fulfill company standards prior to being scanned into the Distribution Centre; Work closely with team members to maximize productivity and efficiency; Follow all safety rules and regulations; Follow established safety protocols while using equipment such as pallet jacks and lifting boxes; Assist with other tasks and projects as assigned; Continue to gain product knowledge and decoration techniques to advance skill and position in the team

Requirements

High attention to detail; Ability to work well independently without direct supervision and to work effectively as a team; Excellent organizational skills and flexibility; Strong interpersonal skills with ability to deal with difficult situations with tact and professionalism; Proactive in identifying the root cause of issues and developing solutions; Able to balance autonomy and collaboration; Seeks the best (but sometimes not the easiest) solutions, with an unwavering commitment