Dental Office Manager

Children’s Dental Land & Kid’s Dental Specialists is a bilingual (English,Español), pediatric dental clinic which provides dental care to infants, kids, teens, adolescents, and special needs children.

Currently, Children's Dental Land & Kid's Dental Specialists is operating in 2 locations.

Company Policy

- A non-smoking and drug free environment.
- Gun free environment.

PURPOSE

The Office Manager is responsible for the day-to-day functions of the dental office, as well as the management of all non-licensed staff members.

ADDITIONAL DUTIES AND RESPONSIBILITIES

Assumes additional responsibilities and performs special projects as needed or directed.

Education, Training and/or Experience

Bachelor’s degree with a minimum of 3 years management experience of 15 or more employees, or equivalent combination of education and experience.

Responsibilities

Ensure the office delivers quality and compassionate dental care to every patient; Maintains adequate staffing levels by interviewing, screening and selecting applicants to meet patient schedule; Responsible for employee satisfaction and retention through practices that promote communications, rewards/recognition, teamwork, and administration of effective employee relations practices; Ensures training and development of staff by identifying training needs and establishing initiatives to meet company/individual objectives; Achieves office financial performance targets such as revenue and billing first time approval rates; Responsible for the operational readiness, appearance and presentation of the office; Partner with Community Relations Specialist to drive local marketing efforts through participating in local community affairs and events to include school screenings, board member meetings and any opportunity to promote a positive image of Kool Smiles; Responsible for holding staff to the highest integrity by adhering to all government regulations and company standards

Requirements

Must love working with children; Compassion and high level of service for our patients, parents and staff; Integrity, always doing the right thing; Team building skills, organizational and staff development skills; Strong interpersonal and communication skills; Well-developed analytical and problem solving abilities; Ability to read and interpret reports, write reports and business correspondence; Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines; High degree of initiative, accountability and independent judgment; Professional manner and appearance at all times; Computer skills: Microsoft Office programs.; Management experience in healthcare; Experience with Commercial Insurance or Medicaid billing; Experience training staff; Experience with employee relations and performance management practices