Dental Treatment Coord III

Manages and monitors dental status and financial compliance for Dentistry patient base. Acts as a liaison between patients and providers to ensure appropriate dental records tracking, treatment planning, financial counseling, and accounts receivable management. Responsible for seamless and timely patient movement through the treatment plan, from maintaining appointments, treatment planning, financial arrangements, and approval phase until case completion.

Responsibilities

Manages and monitors dental status and financial compliance for Dentistry patient base; Acts as a liaison between patients and providers to ensure appropriate dental records tracking, treatment planning, financial counseling, and accounts receivable management; Responsible for seamless and timely patient movement through the treatment plan; Communicates treatment information to Billing personnel for timely submission of pretreatment estimates and insurance approvals; Serves as primary contact to Billing personnel, care provider, and/or Practice Manager or Administrator to resolve patient concerns; Responsible for Insurance Preauthorization

Requirements

High School diploma or equivalent; 1 year of customer service and/or general office experience; Equivalent combination of education and experience; Strong customer service skills (via telephone and in person); Ability to communicate effectively and professionally; Ability to work well in a fast-paced environment; Ability to work with a diverse patient and provider population

Nice to have

1 year of dental or medical office experience