Director, Infrastructure Platform and Engineering Services

The Director, Infrastructure Platform and Engineering Services is a strategic technology leader responsible for the vision, architecture, delivery, operations, and continuous advancement of the company's enterprise infrastructure and cloud platforms. This role oversees a hybrid technology environment spanning data centers, virtualization, Microsoft technologies, storage and backup systems, identity services, and multi-cloud platforms including AWS, Azure, OCI, and GCP.

Responsibilities

Develop and execute the enterprise Infrastructure Platform and Engineering Services strategy, roadmap, and operating model; Lead infrastructure modernization and cloud transformation initiatives aligned with business priorities; Serve as a trusted advisor to executive leadership on technology investments, risks, emerging technologies, and infrastructure strategy; Establish governance frameworks, technology standards, operational best practices, and service excellence metrics; Build, mentor, and lead high-performing engineering and operations teams; Manage strategic vendor relationships, sourcing decisions, and technology partnerships; Develop workforce strategies, succession planning, and technical career development programs; Provide leadership and oversight for enterprise infrastructure platforms; Ensure platform availability, reliability, scalability, and operational performance; Drive infrastructure standardization, lifecycle management, and operational efficiency through automation and self-service capabilities; Maintain enterprise backup, recovery, resiliency, and compliance requirements; Lead enterprise cloud strategy, architecture, governance, and operations across AWS, Microsoft Azure, OCI, and GCP; Drive cloud migration, modernization, and cloud-native adoption initiatives; Establish cloud landing zones, security baselines, governance frameworks, and architectural standards; Champion Infrastructure-as-Code (IaC), automation, and DevOps best practices; Partner with application teams to accelerate adoption of cloud-native solutions and services; Oversee cloud cost management, financial operations (FinOps), and resource optimization; Ensure cloud environments meet enterprise standards for performance, resiliency, scalability, and security; Own operational excellence for enterprise infrastructure and cloud services; Provide executive oversight for infrastructure operations across hybrid and multi-cloud environments; Ensure availability of mission-critical services through proactive monitoring, incident management, escalation processes, and on-call support models; Establish and manage KPIs, SLAs, and service performance metrics; Lead major incident response, disaster recovery, and infrastructure restoration efforts; Drive continuous service improvement through automation, standardization, and process optimization; Oversee capacity planning, technology refresh initiatives, and operational readiness programs; Ensure effective change management practices that minimize risk and support business continuity

Requirements

Bachelor's degree in information technology, Computer Science, Engineering, or a related field; 10+ years of progressive experience leading enterprise infrastructure, platform engineering, cloud services, or technology operations functions; 10+ years of people leadership experience managing large, distributed technical teams; Proven success leading enterprise infrastructure modernization and cloud transformation initiatives; Experience managing large-scale infrastructure budgets, technology investments, and strategic vendor relationships; Demonstrated leadership in hybrid data center and multi-cloud environments; Deep expertise in enterprise infrastructure, platform services, and multi-cloud technologies; Strong knowledge of Microsoft technologies and ecosystem, Active Directory and identity services, Microsoft 365, Windows Server and Linux operating systems, VMware virtualization platforms, enterprise storage and backup solutions, monitoring, observability, and infrastructure management tools; Hands-on understanding of AWS, Azure, OCI, and GCP architectures, services, and operational models; Strong background in cloud governance, Infrastructure-as-Code, automation, DevOps, and platform engineering; Expertise in disaster recovery, business continuity, cybersecurity controls, and regulatory compliance requirements; Strong financial acumen, including cloud cost optimization, budgeting, and vendor management; Proven ability to lead complex, enterprise-scale infrastructure transformation programs; Exceptional communication, stakeholder management, and executive presentation skills; Ability to influence across technical and business functions and drive alignment on strategic initiatives; Strong analytical, problem-solving, and decision-making capabilities in complex operational environments

Nice to have

AWS Solutions Architect – Professional; Microsoft Azure Solutions Architect Expert; Google Professional Cloud Architect; Oracle Cloud Infrastructure (OCI) Architect Professional; ITIL Certification; FinOps Certification