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Director of M&A Integration

Full-time Hybrid work

Publication date: 02/10/2026

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.

Responsibilities

Responsibilities; Lead post-acquisition integration ensuring value realization objectives are met including integration strategy development, planning, execution, and performance management; Set integration strategy aligning the acquisition thesis, value drivers, and operational priorities; Partner with business and functional stakeholders and teams to develop value realization and operational integration plans and lead execution management; Establish governance to ensure effective planning and execution of the integration program including the ability to influence without direct authority; Oversee integration cost development; Monitor and ensure day to day delivery of key strategic and financial objectives of acquisitions through the M&A scorecard process; Continually incorporate lessons learned and contribute to the continual improvement of the integration process including playbooks and tools

Requirements

Requirements; 10+ years leading M&A integration across complex deal types (MBA and consulting experience a plus); Strategic leader who can convert strategy into executable plans that realize value; Proven leadership of complex integrations in global and product-led organizations; Strong executive presence and communications with track record of influencing senior executives; Command of M&A frameworks, processes, and tools; Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
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