Director of Physical Security

Triumph stores high-value inventory in warehouses that are growing in number and size, facing threats such as organized theft crews, insider collusion, social engineering, interception in transit, and adaptive attackers. This role leads the design, implementation, and proof of physical security controls rather than coordinating others' work. The role is onsite at the new East Bay warehouse, with up to 20% travel to the San Francisco HQ and occasional East Coast and international travel. The stated bar is measurably less risk without slowing the business down with undue process.

Responsibilities

Own the physical risk picture end to end, ranking risk by exposure, writing and implementing policies, and training staff; Secure warehouses from evolving physical threats, maintaining threat assessments and re-testing controls; Lead site security reviews, write design specifications, review integrator scope and pricing, oversee construction, and commission security systems before inventory arrives; Reduce external and internal shrink, running investigations and working with law enforcement, prosecutors, and internal partners; Own security across the employee and contractor lifecycle (screening, onboarding, day-to-day access, offboarding); Design, deploy, and improve access control, surveillance, perimeter protection, and emergency response; Write the technical design standard for integrators; Build training, drills, and tabletop exercises; Write the operations standard and runbooks; Run guard force operations and hold contract providers accountable; Share the on-call escalation rotation; Own vendor selection and performance (RFPs, SLAs, reviews); Integrate physical and information security incident response; Make risk-based recommendations to leadership; Build and test business continuity and crisis response; Hire, mentor, and lead a team of FTEs and contractors across Bay Area sites; Lead security due diligence for real estate and M&A transactions and plan executive protection; Own the security budget and report on outcome metrics

Requirements

10+ years in corporate or enterprise physical security; 5+ years leading at the director level or above; Hands-on internal investigations experience (interviewing, evidence handling, working cases with HR and Legal); Track record of building security into the employee and contractor lifecycle (screening standards, access provisioning tied to HR systems, offboarding); Experience building and leading teams across a range of skillsets, backgrounds, and personality types; Experience scaling security programs across offices and warehouses; Hands-on experience taking a warehouse or high-value facility from design through construction and commissioning; Experience writing technical design standards, post orders, and runbooks; Expertise in physical access systems, surveillance design, executive protection, investigations, and vendor oversight; Strong risk-management background (assessments, business continuity, emergency response); Excellent written and verbal communication; Based within commuting distance of the East Bay warehouse and able to work onsite there, with up to 20% travel to San Francisco HQ, plus occasional East Coast and international travel; Able to take part in a shared on-call escalation rotation, including evenings, weekends, and holidays, and to respond onsite when required

Nice to have

Established working relationships with law enforcement, and experience taking cases through to prosecution; Demonstrated shrink reduction with numbers attached (internal and external); Experience in financial services, gaming, collectibles, or other high-value-asset industries; Regulatory exposure: SOX, FFIEC, FINRA, GDPR, CCPA