Director of Revenue Operations

We are hiring a Director of Revenue Operations for an onsite leadership role in Alpharetta, Georgia. This RevOps leader will own go-to-market operations across Sales, Marketing, and Customer Success, with the opportunity to build scalable systems, improve revenue predictability, and help drive the company's next stage of growth.

Responsibilities

Lead and scale the Revenue Operations (RevOps) function to support company growth and revenue goals; Develop the Revenue Operations strategy and roadmap across Sales, Marketing, and Customer Success; Partner with GTM leaders to translate business objectives into scalable processes, systems, and operating plans; Establish SLAs, playbooks, and governance across go-to-market teams; Identify operational bottlenecks and lead cross-functional initiatives that improve conversion, retention, and customer lifetime value; Own and optimize the end-to-end lead-to-revenue and lead-to-cash process; Improve lead routing, qualification, pipeline management, pricing governance, and renewals; Optimize quote-to-cash processes, including quoting, contracts, billing, and revenue workflows; Partner with Finance to improve revenue recognition, billing, and commission processes; Build repeatable processes that support efficient growth as the organization scales; Develop forecasting models that improve monthly and quarterly revenue predictability; Establish pipeline management and CRM hygiene standards across the organization; Build executive dashboards and self-service analytics for GTM leaders; Define and monitor KPIs across the customer and revenue lifecycle; Use SQL and business intelligence tools to analyze pipeline, conversion, retention, and revenue performance; Translate revenue data into actionable recommendations for executive and functional leaders; Own the strategy and performance of the company's go-to-market technology stack; Lead CRM strategy and optimization; Evaluate and manage marketing automation, CPQ, billing, RevOps, and analytics platforms; Own integrations and data integrity across GTM systems; Partner with technical and business stakeholders to create reliable data flows and scalable system architecture; Build, lead, and develop a high-performing Revenue Operations team; Establish priorities and execution plans that align the RevOps organization with company goals; Partner closely with Sales, Marketing, Customer Success, Finance, and Product; Lead cross-functional projects that improve operational efficiency and revenue performance; Balance long-term systems strategy with near-term revenue priorities

Requirements

Bachelor's degree in Business, Finance, Analytics, or a related field, or equivalent practical experience; 7+ years of progressive experience in Revenue Operations, Sales Operations, GTM Operations, strategy, or related operational roles; 3+ years of leadership experience building, managing, or scaling teams; Proven experience building or scaling a Revenue Operations function within a high-growth organization; Strong knowledge of CRM platforms; Experience with marketing automation, CPQ, billing systems, RevOps platforms, and data warehouses; Hands-on experience developing revenue forecasts, dashboards, and analytical models; Experience using SQL and BI tools such as Tableau, Looker, or similar platforms; Strong understanding of pipeline management, forecasting, lead management, and CRM data governance; Experience owning lead-to-revenue, lead-to-cash, and quote-to-cash processes; Knowledge of commission models, billing operations, and revenue recognition best practices; Strong project management skills with the ability to lead complex, cross-functional initiatives; Ability to influence stakeholders across Sales, Marketing, Customer Success, Product, and Finance; Experience operating effectively within a fast-paced, high-growth business

Nice to have

HubSpot experience

Benefits

Competitive compensation; Health and wellness coverage; Generous paid time off; 401(k) with a 5% company match; Monthly lifestyle stipends; Employee recognition programs; Employee referral bonuses; Flexible Spending Account (FSA); Health Savings Account (HSA); Medical, Dental, Vision, Life; PTO, Sick Days & Parental Leave; Growth & Development