Domestic Assistant

We are looking for an experienced Domestic Assistant in our healthcare division to deliver excellent service of routine planned and periodic cleaning for a Mitie customer. You need to ensure the contract service delivery is of a high standard and meet all SLA agreements whilst adhering to the cleaning schedules.

Responsibilities

ensuring the hospital has a reputation for its high-quality soft services; looking for opportunities to develop this further; building positive and productive working relationships with all customers; delivering excellent customer service; seeking ways to continuously improve and exceed expectations; adhering to all Mitie Quality, Safety, Health and Environmental policies and procedures; delivering excellent service of routine planned and periodic cleaning for a Mitie customer; ensuring contract service delivery is of a high standard; meeting all SLA agreements; adhering to cleaning schedules

Requirements

capable of ensuring the hospital has a reputation for its high-quality soft services; capable of building positive and productive working relationships with all customers; delivering excellent customer service; adhering to all Mitie Quality, Safety, Health and Environmental policies and procedures; capable of working to own initiative; reliable and hardworking with a professional attitude; ability to work to a schedule; team player; striving for continuous improvements in service delivery; full working knowledge of all cleaning equipment, materials and approved chemicals used by Mitie; experienced Domestic Assistant in healthcare division; ensuring contract service delivery is of a high standard; meeting all SLA agreements; adhering to cleaning schedules

Nice to have

Cleaning experience

Benefits

Pension; Life Assurance; Cycle to Work Scheme; Employee Shares Schemes; Salary Finance Options; Holiday; Virtual GP; Access to 50% of earned pay before payday; Competitive loans through Salary Finance; Choices flexible lifestyle benefits platform; Up to five extra days' holiday; Critical illness insurance; Dental treatment; Technology products at affordable cost; High street discounts via MiDeals; Enhanced pension contributions; Save-as-you-earn scheme; Mitie Matching Share Plan; Free shares in Mitie; Mitie Stars recognition with cash prizes