Door Attendant

We’re looking for a Door Attendant who will be the warm, welcoming face of our hotel—creating memorable first and last impressions for every guest. As our welcome ambassador, you’ll bring professionalism, attentiveness, and genuine hospitality to each interaction, ensuring every arrival and departure is seamless and exceptional. As the first point of contact, you’ll set the tone for the guest experience the moment they arrive.

Responsibilities

Provide a warm, genuine welcome to guests as they arrive at the hotel; Open and close doors, ensuring an attentive and polished arrival and departure experience; Offer valet parking services, safely and efficiently handling guest vehicles; Assist with taxi arrangements and ensure timely transportation coordination; Serve as the first point of contact for house car service, arranging guest pickups and drop-offs; Assist with guest luggage, providing courteous, prompt, and professional support

Requirements

Excellent customer service and communication skills; Professional appearance and a positive, engaging attitude; Ability to respond to guest needs quickly, courteously, and confidently; A strong sense of responsibility and a guest-first mindset; Valid Driver's License

Nice to have

Knowledge of the history of the property

Benefits

Designed by Nature work environment; Health & Wellness – Competitive Vision, and EAP program; Retirement Planning; Enhanced Holiday Benefit; Career Advancement; SH University – Offers eligible team members a chance to grow and flourish through professional development and certifications via our exclusive online learning platform; Team Member Recognition Program – Earn rewards and pay it forward while doing all the good you can