Employee Enablement and Training Program Manager

We're seeking a creative, people-centered builder to transform how employees across Axon's Service, Support, & Training organization ramp, reach proficiency, and develop throughout their careers. As an Employee Enablement and Training Program Manager for our Professional Services organization, you'll build and run a scalable onboarding and development program for the teams you support. You'll define what great readiness looks like and turn that into practical learning experiences, tools, and operating rhythms that managers and subject matter experts can sustain — starting with the highest-impact needs and scaling what works.

Responsibilities

Design, launch, and continuously improve onboarding and readiness programs for the teams you support; Partner with managers and SMEs to define what employees need to know and do, then build role-specific readiness roadmaps with clear learning, hands-on practice, and proficiency milestones; Build reusable frameworks and tools that keep programs consistent while flexing to each team's needs; Run structured check-ins through employees' first six months to reinforce learning, assess readiness, and close gaps; Equip managers and SMEs with the guidance and tools they need to coach employees and validate proficiency on the job; Build a plan for ongoing learning and skill development for the teams you support; Partner with managers and SMEs to define role-specific skill and competency expectations; Translate identified skill gaps into learning paths, refreshers, and practice opportunities; Create engaging learning experiences — live sessions, shadowing, scenario practice, and recorded content; Turn ambiguous team needs into clear, prioritized programs, and build iteratively; Facilitate working sessions with managers, SMEs, and employees to define performance expectations; Set success measures for learning effectiveness, proficiency, and time to readiness; use feedback and data to improve programs; Use technology and AI-powered tools to make learning more personalized and efficient

Requirements

Bachelor's degree in a related field or equivalent practical experience; 3-5 years of experience in onboarding, employee enablement, learning and development, or program management; Demonstrated experience taking at least one onboarding or readiness program from design through launch, adoption, and measurement; Strong program management and facilitation skills, with the ability to move quickly from planning to execution; Ability to build competency frameworks, learning paths, and clear documentation; Strong analytical skills, with the ability to define success measures and use data to improve programs; Strong written and verbal communication skills; Builder mindset — energized by creating something that doesn't exist yet and ability to turn ambiguity into action; People-centered — designs around how employees actually learn, practice, work, and grow; Creative — challenges traditional approaches and finds engaging ways to build knowledge, skills, and confidence; Bias for action — moves quickly, tests ideas, learns from results, and iterates rather than waiting for perfect solutions; Curious — immerses in the work and learns directly from the people doing it; Scalable thinker — balances unique needs of individual teams with organizational consistency and sustainable solutions; Collaborative and influential — builds trust, creates shared ownership, and drives progress across teams without relying on direct authority

Nice to have

Experience with learning platforms, collaboration tools, or AI-powered tools

Benefits

Competitive salary and 401k with employer match; Discretionary paid time off; Paid parental leave for all; Medical, Dental, Vision plans; Fitness Programs; Emotional & Mental Wellness support; Learning & Development programs; Snacks in our offices