EMT-B - Urgent Care

ConvenientMD is seeking a dedicated EMT-B to join our growing healthcare team, delivering exceptional urgent care to patients across New England. This role offers a unique opportunity for EMTs to expand their clinical skills, working closely with providers and clinical staff to deliver high-quality patient care. In this position, you will play a critical role in a collaborative environment that prioritizes professional growth, teamwork, and the ability to make a real impact on patients' lives.

Responsibilities

Engage with patients in a welcoming and professional manner, addressing inquiries and providing information regarding medical conditions, treatment plans, and medications; Explain prescribed medications, including dosage instructions and potential adverse reactions; Offer guidance on lifestyle modifications, preventive healthcare measures, and follow-up care; Address patient questions and concerns; Support clinical operations and patient care; Conduct preliminary evaluations to triage patients and determine urgency of medical needs; Perform basic clinical procedures such as taking vital signs, obtaining medical histories, and assisting with minor medical procedures; Document patient information accurately and maintain electronic health records (EHRs) in compliance with privacy regulations; Work closely with the clinical team to coordinate patient care; Communicate effectively with providers and healthcare professionals; Collaborate with providers on discharge plans and may help with discharge; Welcome and support the training of new clinic team members

Requirements

High school diploma or GED; Nationally certified and licensed EMT with at least one (1) year of experience as an EMT; Basic Life Support (BLS) certification from American Heart Association or American Red Cross (CPR, ACLS, and online-only classes are not accepted); Proficient with Microsoft Office Suite or related software, with experience with or ability to learn Experity and other business systems; Ability to work 12-hour shifts; Flexibility to work nights, weekends, and holidays; Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations; Ability to travel to other ConvenientMD locations within a one (1) hour commute when needed

Nice to have

1-2 years of patient triage experience in an urgent care or emergency department

Benefits

Urgent care services at no cost to team members and their families; Health, dental, and vision coverage; Company paid short-term disability; Optional pet insurance; 401k match after one year of service; Access to primary care (depending on location); Educational alliance with Purdue University Global with reduced tuition rates for team members and their families; Employer rewards and discounts on services and products such as hotels, travel, entertainment, and restaurants; Collaborative team environment that encourages professional growth