Engineering Manager, Email

We’re looking for an Engineering Manager to lead our Email team, which is responsible for building and maintaining the core infrastructure that delivers billions of personalized emails a month to our customers’ end users as well as processing all associated reporting data. This includes a highly parallelized platform to personalize & send emails at huge scale, REST APIs to manage/track user subscriptions, web pages to allow end-users to self-manage preferences, and dashboards to configure customer email domains. As the manager of this team, you’ll work closely with product, design, and the team’s engineers to build new features in response to customer feedback and scale the channel as message volume grows. You will recruit, coach, and develop the team’s engineers. You will help solve major engineering challenges, by guiding key architectural decisions and (in certain high-leverage cases) via the code you write. Finally, you will have broad responsibility for the team’s vision, goals, and processes.

Responsibilities

Lead the Email team; Build and maintain core infrastructure that delivers billions of personalized emails a month and processes associated reporting data; Work closely with product, design, and team engineers to build new features and scale the channel; Recruit, coach, and develop the team's engineers; Solve major engineering challenges by guiding key architectural decisions and writing code in high-leverage cases; Take broad responsibility for the team's vision, goals, and processes

Requirements

5+ years of software engineering experience with a strong track record of success; 2+ years leading high performing teams; Thrive on a high level of autonomy and responsibility, while having the ability to dig into technical details to inform decisions; Ability to communicate effectively and make hard decisions and tradeoffs; Experience building foundational systems at scale and spearheading software projects that significantly advanced the goals of your organization

Nice to have

Ruby; Rails; MongoDB; PostgreSQL; Redis; Sidekiq; JavaScript; React

Benefits

Competitive compensation that may include equity; Retirement and Employee Stock Purchase Plans; Flexible paid time off; Comprehensive benefit plans covering medical, dental, vision, life, and disability; Family services that include fertility benefits and equal paid parental leave; Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend; Curated in-office employee experience; Opportunities to give back to your community; Employee Resource Groups; Collaborative, transparent, and fun culture recognized as a Great Place to Work