Engineering Manager, Email

We’re looking for an Engineering Manager to lead our Email team, which is responsible for building and maintaining the core infrastructure that delivers billions of personalized emails a month to our customers’ end users as well as processing all associated reporting data.

Responsibilities

Lead the Email team responsible for building and maintaining core infrastructure that delivers billions of personalized emails a month and processing all associated reporting data; Build and maintain a highly parallelized platform to personalize & send emails at huge scale, REST APIs to manage/track user subscriptions, web pages to allow end-users to self-manage preferences, and dashboards to configure customer email domains; Work closely with product, design, and the team’s engineers to build new features in response to customer feedback and scale the channel as message volume grows; Recruit, coach, and develop the team’s engineers; Help solve major engineering challenges by guiding key architectural decisions and, in certain high-leverage cases, via code you write; Have broad responsibility for the team’s vision, goals, and processes

Requirements

5+ years of software engineering experience with a strong track record of success, with 2+ years leading high performing teams; Thrive on a high level of autonomy and responsibility, while having the ability to dig into technical details to inform decisions; Ability to communicate effectively and make hard decisions and tradeoffs; Experience building foundational systems at scale and spearheading software projects that significantly advanced the goals of your organization

Nice to have

Ruby; Rails; MongoDB; PostgreSQL; Redis; Sidekiq; JavaScript; React

Benefits

Competitive compensation that may include equity; Retirement and Employee Stock Purchase Plans; Flexible paid time off; Comprehensive benefit plans covering medical, dental, vision, life, and disability; Family services that include fertility benefits and equal paid parental leave; Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend; A curated in-office employee experience, designed to foster community, team connections, and innovation; Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching; Employee Resource Groups that provide supportive communities within Braze; Collaborative, transparent, and fun culture recognized as a Great Place to Work®; Equity grants of restricted stock (RSUs)