Engineering Manager, Merchant Knowledge Platform

The Merchant Knowledge Platform team, part of DoorDash's Merchant organization, builds the systems that serve merchant, store, menu, and catalog data to experiences across DoorDash, Wolt, and Deliveroo. We're looking for an Engineering Manager to lead a team of talented engineers building and operating a platform at the core of our global marketplace. You'll own the team's technical direction and roadmap, working closely with engineers on architecture and design decisions while supporting their growth. You'll partner with teams across the company to understand their needs, set priorities, and build shared capabilities that make merchant data reliable and efficient to access at scale. You must be located in the New York Metro Area for this hybrid position.

Responsibilities

Own the team's technical direction and roadmap; Work closely with engineers on architecture and design decisions while supporting their growth; Partner with teams across the company to understand their needs, set priorities, and build shared capabilities that make merchant data reliable and efficient to access at scale; Shape the technical vision and roadmap for a global merchant data platform that supports consumer and merchant experiences across three companies; Guide the design of distributed systems that serve large volumes of data with high availability, low latency, and consistent performance; Partner with engineering, product, and business teams to turn shared needs into reusable platform capabilities and make clear decisions about priorities and tradeoffs; Support, coach, and develop a team of engineers with a range of experience, helping them grow their technical skills and ownership; Improve platform reliability and engineering practices while helping the team use AI tools to learn, build, and deliver more effectively

Requirements

Experience managing engineers, including coaching, performance management, and supporting career growth; Experience leading technical projects and guiding architecture, reviewing detailed designs, and helping engineers work through complex implementation decisions; Experience building and operating large-scale backend or platform systems, with a strong understanding of distributed systems, data access patterns, and reliability; Experience setting technical roadmaps and balancing immediate partner needs with long-term platform investments; Ability to connect technical decisions to business outcomes and communicate priorities, tradeoffs, and expectations across teams; Must be located in the New York Metro Area for this hybrid position

Benefits

Opportunities for equity grants; 401(k) plan with employer matching; 16 weeks of paid parental leave; Wellness benefits; Commuter benefits match; Paid time off and paid sick leave in compliance with applicable laws; Medical, dental, and vision benefits; 11 paid holidays; Disability and basic life insurance; Family-forming assistance; Mental health program