Enterprise Account Manager

We’re looking for an Enterprise Account Manager to help us retain and expand our relationships with existing customers of our Market Intelligence solution. This role will report to the Country Manager based in Japan. Our Market Intelligence solution is used by thousands of companies, like Google and Walmart, to give them a competitive advantage in driving online traffic. As an account manager, you will own the relationship with these customers, and work with key decision-makers to make sure they are getting the most value out of our platform and data. In addition to increasing your accounts’ user engagement and facilitating product adoption, you will be responsible for identifying and leading up-sell opportunities to drive new business growth.

Responsibilities

Managing and developing long-term partnerships with some of the world’s biggest brands; Working closely with a customer to increase product adoption and engagement; Identifying opportunities for upsells, and increasing the lifetime value of our customers; Making sure that our customers are getting the most value possible from the product, and reaching their business goals and KPIs

Requirements

Minimum 3 years experience in sales or account management in customer-facing roles; Demonstrated success running consultative sales processes in complex Enterprise organizations; Strong understanding of the digital marketing space and trends; Able to identify value drivers in recurring revenue business models; Strong presentation skills; feels confident presenting in front of senior management of prospect organizations; Team player who can collaborate effectively with colleagues and business partners

Benefits

Sell a product you believe in; A home for your big ideas; Competitive perks & benefits; Regular team outings and happy hours; Career growth opportunities in any direction; Diversity and inclusivity in the workplace