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Enterprise Account Manager

Culture Amp Melbourne, Australia
Hybrid work

Publication date: 02/11/2026

This is a client focused enterprise sales role. The Enterprise Account Manager is responsible for identifying, engaging, and closing add on and upgrade sales within a defined set of the Culture Amp client base. The role involves building strategic relationships with senior decision-makers and creating measurable commercial impact through transformative expansion sales within those clients. It is not just about handling ARR delta at renewal. Culture Amp is the world's leading employee experience platform, with offices in the US, UK, Germany and Australia. For most roles, Campers work from their local Culture Amp office an average of 2 days a week.

Responsibilities

Proactively identify and engage CA enterprise customers through a mix of CS introductions, calls, emails, LinkedIn outreach, and attendance at marketing events, both virtual and in person; Develop specific points of view for identified Tier 1 clients, crafting tailored outreach and account strategies; Run customised product demonstrations for HR Executives, establishing credibility and clearly articulating Culture Amp's competitive differentiators; Build and manage a robust client pipeline, expertly guiding clients through the sales process from discovery to close; Develop and present compelling business cases for clients to adopt Culture Amp's broader platform, leveraging data insights and ROI calculations; Collaborate with internal stakeholders, including Legal, Procurement, Security, Solution Consulting and People Science to remove barriers and streamline complex deal cycles; Maintain accurate pipeline, forecasting, and activity data in Salesforce and other tools to support consistent performance against quarterly client quotas; Build executive relationships across clients and navigate complex enterprise buying groups to create momentum and drive successful deal outcomes

Requirements

5-7+ years of quota-carrying, closing sales experience with a strong focus on client sales in enterprise or large commercial environments; Proven experience in SaaS sales, ideally within HR Tech or a related technology field; Strong ability to identify and self-source opportunities within clients using innovative, proactive strategies; Exceptional executive presence with polished presentation and communication skills, particularly when engaging VP and C-suite executives; Experience building executive relationships and navigating complex sales cycles within enterprise or large commercial environments; Expertise in sales methodologies such as MEDDPICC and a solid understanding of deal stage progression; Proficiency in leveraging data for decision-making, influencing stakeholders, and constructing effective business cases; A consistent track record of orchestrating the successful closure of complex business deals through cross-functional collaboration; Strong working knowledge of sales tools such as Gong, 6Sense, ZoomInfo, and Salesforce; A self-starter mindset, willing to do the heavy lifting to help shape the future of the Enterprise Team

Benefits

Equity through our Employee Share Option Program; Learning programs and coaching to help you thrive and grow; Quarterly refresh days, an extended end-of-year break and a monthly allowance to support your wellbeing and lifestyle; Inclusive parental leave from day one; A MacBook and budget to set up your home workspace, enabling flexibility; Five annual social impact days to give back to causes that matter to you; Medical insurance coverage for you and your family (Available for US & UK only)
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