Enterprise Account Manager, Platforms

As a Platforms Enterprise Account Manager in Sydney, you will educate and lead our partners through continuous growth on the Adyen for Platforms solution. The focus will be on global SaaS platforms and e-commerce marketplaces who give access to a range of merchants and individuals; so you're not only building long lasting relationships, but also help activate new revenue streams through Adyen's solutions beyond payments processing. This role is based out of our Sydney office with a hybrid workplace; remote-only roles are not offered.

Responsibilities

Strategic consultation: act as the human dimension of Adyen's product, delivering expertise, education, and payment guidance to customers and using data to tell compelling stories; Project management: prioritise and execute on short and long term projects with varying timelines across multiple accounts; Commercial acumen: drive commercial discussions with customers while meeting strategic and financial targets for assigned accounts; Relationship management: build strong customer relationships, navigate organisations to align external and internal stakeholders, and develop a global network within Adyen; Feedback: be the voice and champion for the customer internally and serve as a feedback loop

Requirements

5+ years of experience in a client-facing, commercial role, such as account management, consulting, or in the payments industry from a merchant side; Experience working within payments, financial services, marketplaces, or SaaS platforms; Enjoy engaging others and developing strong working relationships at all levels of management; Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions; Skilled in leveraging business acumen and analytical abilities to strategically assess and help reach client goals; Comfortable synthesising complex data sets and using data to tell a story; Excited to prioritise and manage multiple projects across different departments, while motivating and collaborating with others to achieve results; Full professional written and verbal proficiency in English; Some domestic and international travel required

Nice to have

Other languages are a plus