Enterprise Renewal Manager, SMB & MidMarket

We are looking for a talented Enterprise Renewal Manager, SMB & MidMarket to join our growing global team at Sectigo.

Responsibilities

Manage a portfolio of client renewals for assigned regions and territories from end to end, including identifying and helping mitigate roadblocks at an early stage to ensure successful and on-time delivery of processes and contract execution; Partner with colleagues in customer success and sales teams to provide seamless support during renewals, especially in renewal cycles that include expansion or add-on opportunity; Identify and manage client stakeholders and build and maintain relationships with key individuals; Review and understand contract terms and conditions, work closely with finance and legal departments to ensure contracts are compliant, and manage contractual documentation; Identify commercial opportunities to increase customer utilization of the platform and work with the sales team to take advantage of any opportunities; Pro-actively collect, analyze and share customer feedback with colleagues in professional services, sales, and R&D teams; Super user of Salesforce and LinkSquares to manage CPQs through the renewal process; Support the growth and further development and automation of renewal processes; Manage end-to-end forecast under territory portfolio of client renewals; Mitigate down sales and maintain a strong baseline and increase renewals; Design and implement a data-driven sales plan that achieves revenue growth targets; Define repeatable processes and playbooks to scale revenue growth and maximize sales efficiency; Accelerate customer usage, adoption, and satisfaction while developing long-term strategic relationships with key accounts; Develop presentations that clearly and concisely illustrate the value of solutions to prospects and key stakeholders; Coordinate sales efforts collaboratively with Product, Marketing and Legal teams; Use Salesforce to manage all aspects of sales pipeline and provide accurate forecasts on a weekly basis

Requirements

Minimum of 3 years of sales portfolio management experience selling software solutions or equivalent experience is required; Demonstrated ability to credibly and effectively communicate, present and influence at all levels of the organization, including executive and C-level; Ability to collaborate and work effectively with cross-functional teams; Analytical mindset with the ability to interpret data and make data-driven decisions; Demonstrated ability to successfully manage a sales pipeline and forecast accurately to executives; Proactive and results-oriented with a track record of achieving sales and revenue targets; Familiarity with CRM systems (Salesforce preferred) and sales management tools; Excellent communication, negotiation, and presentation skills; Comfortable working in a fast-paced entrepreneurial environment

Nice to have

Bachelor’s degree in Marketing, Communications, Business or related discipline; Salesforce