EPM Project Manager

Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive platform, with AI agents that work alongside every team, from Finance to HR, to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally, passing $100M in ARR in 2026 and doubling revenue for the second year in a row. Today we're a growing team of 700+ across Paris, London, New York, Toronto, San Francisco, and Austin.

Responsibilities

Partner with Solutions Architects and other internal stakeholders to manage customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption; Manage Project scope, timeline and budget and ensure all project contributors are aligned on progress and status; Accountable for internal reporting on project progress and escalation when required; Responsible addressing customer requests for project resources; Anticipate risks and Issues and drive mitigation action to drive project success; Support Solution Architects through a collaborative project management approach, effective communication and consistent processes; Manage and maintain customers relationships, ensuring that all customers attain a high level of adoption and business value from using Pigment; Develop a trusted advisor relationship with customer executive sponsors to create passion and satisfaction for Pigment; Develop deep product expertise and creativity to work closely with our product team on the product vision and roadmap; Participate in updating Pigment's project management methodology; Deliver awe-inspiring presentations and trainings, provide insightful practices and structure creative solution

Requirements

Experience in deploying SaaS platforms across enterprise organisations; Significant experience in project management, sales or professional services at a software/SaaS company; Highly organised and strong attention to detail to make sure that deliverables and projects are completed on time; Ability to act as a leader and a team member first supporting internal project team members in achieving their tasks with minimal disruption; Ability to act as a mediator for stakeholders with conflicting requirements and help create consensus to move towards a shared goal and outcome; Ability to build commitment and excitement within the project team including external and internal contributors; You lead by example through showcasing empathy and strong resilience when facing setbacks; Display of growth mindset and constructive problem solving approach; Proven track record of building strong customer relationships, a deep sense of empathy and dedication; Experience in preparing and delivering presentations targeted to a senior audience; Ability to explain technical solutions, establish goals, develop opportunities, and provide reporting/dashboards to identify trends and improve the customer experience; Strategic thinker who is comfortable in a fast-paced, always-on, highly ambiguous start-up environment; Ability to adapt to a rapidly changing product and respond strategically to customer needs; Experience meeting multiple objectives in an entrepreneurial environment with little supervision; French and English language are essential; BA/BS degree required

Nice to have

MBA or other relevant advanced degree preferred

Benefits

Competitive package; The best health insurance with Alan Blue entirely free for you and your family; Weekly Lunch and Lunch vouchers (Swile card) to cover your lunch breaks with total flexibility; Subscription to Egym Wellpass (ex-Gymlib) for full access to gyms, studios, and wellness spaces across France; Trust and flexible working hours; One company offsite every year; Brand new offices in major cities including New York, San Francisco, Toronto, Paris, and London; High-end equipment (based on stock/availability) to do your work in the best conditions