Exhibitor Sales & Marketing Manager

Reporting to the Director of Catering Event Planning & Customer Success, the Exhibitor Sales and Marketing Manager is responsible for marketing, selling, and managing food and beverage services for exhibitors and affiliate clients associated with conventions hosted at the facility. This role works directly with clients throughout the sales cycle to ensure seamless catering service and exceptional customer satisfaction.

Responsibilities

Effectively market catering services through telemarketing, email campaigns, postcard mailings, and website advertising; Manage the website ordering system and database; Transfer client catering specifications into operational formats; Promote and encourage on-site catering orders; Develop creative and innovative exhibitor catering options; Create and manage a booth attendant room-service style program; Design new marketing materials, catering packets, and booth information flyers; Handle initial client outreach and follow-up thank-you correspondence; Prepare customized menu proposals; Collaborate with Catering Sales Managers on show development; Manage sales orders, contracts, payments, and event analysis; Serve as a liaison to exhibitors and maintain ongoing client communication; Obtain client signatures on delivery receipts; Conduct weekly solicitation and outreach calls

Requirements

Bachelor's degree from a four-year college or university, or equivalent combination of education and related experience; Strong ability to read, analyze, and interpret business documents, professional journals, technical procedures, and governmental regulations; Excellent written and verbal communication skills with the ability to present information effectively to clients, managers, and the public; Ability to calculate figures such as discounts, commissions, percentages, and measurements; Strong problem-solving skills with the ability to interpret written, oral, diagrammatic, or schedule-based instructions