Facilities Operations Manager

We are seeking a Facilities Operations Manager to support the commissioning, operational readiness, and long-term operation of next-generation AI data center campuses. This role sits at the intersection of construction, commissioning, hardware deployment, and facilities operations. You will be responsible for ensuring mission-critical infrastructure is prepared to support hardware deployment, transitioned successfully into production operations, and maintained to the highest standards of reliability and availability. You will lead day-to-day operational execution across electrical, mechanical, controls, and supporting infrastructure systems while partnering closely with commissioning teams, site operators, vendors, and engineering organizations. This role requires a strong blend of technical depth, operational leadership, and cross-functional execution.

Responsibilities

Lead day-to-day operations of mission-critical facility infrastructure across AI compute campuses; Own operational readiness activities supporting new campus deployments and infrastructure expansion; Partner with commissioning teams to transition facilities from construction and startup into steady-state operations; Develop, implement, and continuously improve operating procedures, maintenance programs, and response plans; Lead infrastructure incident response efforts and coordinate recovery activities during critical events; Drive root cause analysis investigations and corrective action programs to improve reliability and operational performance; Manage vendors, contractors, and service providers supporting facility operations; Partner with hardware deployment, networking, and engineering teams to coordinate infrastructure changes and maintenance activities; Monitor facility performance, operational risk, and capacity utilization across critical systems; Support staffing, training, and development of facilities operations personnel; Ensure compliance with safety, environmental, and operational standards; Establish operational processes that scale alongside OpenAI's rapidly growing infrastructure footprint.

Requirements

8+ years of experience operating mission-critical facilities, data centers, industrial infrastructure, or large-scale technical operations environments; Possess strong knowledge of electrical distribution systems, generators, UPS systems, cooling systems, and building controls; Have experience supporting commissioning, operational readiness, or infrastructure turnover programs; Have led facility operations teams, contractors, and third-party vendors; Are comfortable responding to incidents and making decisions in high-pressure operational environments; Have experience developing maintenance strategies, operating procedures, and reliability programs; Enjoy operating in fast-paced environments with significant ambiguity and rapid growth; Communicate effectively across technical and non-technical stakeholders.

Nice to have

Experience supporting hyperscale, cloud, AI, HPC, or mission-critical data center environments; Experience with liquid cooling systems and high-density compute deployments; Familiarity with reliability engineering methodologies, root cause analysis, and preventative maintenance programs; Experience supporting large-scale infrastructure deployment programs; Experience working across construction, commissioning, engineering, and operations organizations; Experience scaling operational processes across multiple campuses or geographic regions.