Field Service Technician (Ohio)

We are searching for highly motivated, mechanically inclined individuals to join our growing Field Service team. In this position, you will play a direct role in completing planned and reactive service operations on our generators. In this position, you will play a key role in maintaining system uptime, availability, and performance for deployed units on customer sites in a specific region. You will train at our headquarters in Menlo Park, CA, and be assigned to a particular service region requiring travel. For those inclined, there are ample growth opportunities within Mainspring, and we offer full benefits, including vacation and sick time, 401K, and pre-IPO stock options.

Responsibilities

Mechanically repair and/or perform maintenance on components and assemblies that make up our generators in accordance with procedures and build checklists in order to meet customer requirements; Collaborate with engineers to fix, repair, and redesign components and assemblies; Conduct mechanical inspections of deployed units, documenting condition information for use by our team for debugging or troubleshooting; Be available to work rotational on-call shifts, as per the written schedule, to provide optimal service and support for our customers

Requirements

Minimum of 3 years of experience with mechanical assembly and/or repair; Experience with precision measuring, down to .001”, using micrometers, bore gauges, gauge blocks, etc.; Familiarity with torque wrenches and documentation of repairs performed; Candidates must be able to stand for long periods of time, lift to 50 lbs., and wear required PPE; Must have knowledge of how to use and maintain basic tools, such as torque wrenches and torque specifications; Must have experience with following written and verbal work instructions while on-site; Excellent communication skills; A proven track record for the ability to work well with others as part of a dynamic team; Ability to learn quickly, is self-motivated and safety oriented; Valid Driver’s license required

Nice to have

Experience with automotive, aviation, and/or heavy equipment (i.e. HVAC, elevators/lifts, or industrial equipment) assembly a plus; Software knowledge of Google Workspace is a plus; Class A Commercial Driver’s License preferred

Benefits

Full benefits; Vacation and sick time; 401K; Pre-IPO stock options