Food & Beverage Manager (Bars) - Arizona Biltmore

The Food and Beverage Manager supports the General Managers and Food & Beverage leadership in overseeing the daily operations of assigned Food & Beverage outlets. This role ensures prompt, professional, and high-quality service is delivered to guests while helping to lead a motivated, guest-focused team. The Food and Beverage Manager plays a key role in team supervision, service standards, guest satisfaction, training, financial performance, and operational excellence. This position may support multiple venues throughout the resort based on business needs.

Responsibilities

Manage daily operations of assigned Food & Beverage outlets; Supervise and support team members during all shifts; Coordinate with culinary, stewarding, housekeeping, engineering, and other resort departments; Act as point of contact for guest requests, complaints, and service recovery; Maintain product quality and presentation standards; Assist in creating schedules and adjusting coverage; Train new staff and provide ongoing coaching; Lead, coach, and develop Food & Beverage team members; Execute cocktail and beverage programs with Lead Bartenders and beverage leadership; Monitor inventory and support par level maintenance; Ensure compliance with health and safety standards; Review daily reports, logs, and shift handovers; Maintain bar operational standards; Support beverage operations and consistency; Conduct audits of service ensuring Forbes Standards; Provide operational leadership in Food & Beverage outlets and resort events; Complete required administrative responsibilities; Maintain active presence on the floor during service periods

Requirements

High School Diploma or GED; At least two years of food and beverage supervisory experience; Arizona Food Handlers or Safe Serve Certification within 90 days of hire; Title 4 Liquor Training or TIPS Training completion upon hire or within 90 days of hire

Nice to have

At least two years of college education; Prior management experience; Luxury hotel experience

Benefits

Go Hilton travel benefits; Pyramid travel benefits