Food Runner, Brown's Beach House (Full Time)

Brown's Beach House is Fairmont Orchid's signature AAA Four Diamond fine dining restaurant well known for incomparable Hawaii Regional Cuisine and a spectacular oceanfront setting. Our innovative cuisine draws from simple pure flavors of locally grown produce and a diverse variety of fresh seafood.

Responsibilities

Provide unique dining experiences to all guests through warm, personal & detailed service in a luxury, upscale and fast paced environment; Ensure a positive first impression of the restaurant for guests through detailed cleanliness, set-up and ambiance control; Distribution and delivery of guest's food orders out onto the service floor and serving them at their tables to the correct guest; Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features; Assist servers in proper garnishing of all menu items ordered; Maintain cleanliness of all chinaware; Monitor quality and consistency of all menu items being served; Maintain clean and orderly condition of the service line station; Daily requisition of food condiments and ensure adequate stock levels of dishware, linen and condiments for daily service operations; Try to remember individual patron's names and preferences to extend personalized service; Ensure all food & beverage are served according to service standard; Perform opening/closing side duties as assigned and set all tables according to standards and procedures; Assist other Food & Beverage outlets during peak times or when required; Apply necessary precautions regarding hotel food safety and hygiene standards (HACCP); Be well versed in hotel fire & life safety/emergency procedures; Maintain a high standard of personal appearance and hygiene at all times; Perform other reasonable duties assigned by the Management of the Hotel

Requirements

Ability to focus attention on guest needs, remaining calm and courteous at all times; Good reading, writing and oral proficiency in English language; Ability to work cohesively and collaboratively as part of a team; Detailed & service oriented with an eye for detail to be self-motivated and energetic; Provide the necessary State and Federal Requirements to work in Food and Beverage (Tuberculosis Clearance); Must be legally eligible to work in the United States

Nice to have

Ability to speak other languages; Basic understanding of local languages

Benefits

Preferred provider medical/drug/vision benefits starting at $16.98 for employees; Employer paid group life and accidental insurance coverage ($7,500); Coverage available for family; 401(k)/retirement saving plan & matching program; 11 paid holiday/personal days per year; 10 days of paid vacation that begin accruing immediately; 50% discounts at hotel restaurants; 30% discount on retail items at Fairmont Store; 30% discount on services in Spa Without Walls; Travel Program with employee discounts at Accor properties and Friends & Family rates (5,000+ hotels worldwide); Complimentary meals in employee dining facility