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Food Runner (Full-Time), McArthur's - Arizona Biltmore

Pyramid Global Hospitality Phoenix, United States
Full-time On-site work

Publication date: 01/09/2026

McArthur's is named after the resort's architectural inspirations serving New American cuisine with hints of the Sonoran Desert delivering a creative fusion of meticulously sourced ingredients brought from farm to table in a menu of comforting delight. As a Food Runner, you would be responsible for delivering food from the kitchen to the guest ensuring the order is correct, distributed in accordance with service standards, and communicating any needs or concerns to the appropriate team members / managers. We always strive to exceed our guest’s expectations through our food and service.

Responsibilities

Efficiently serve food in a friendly and courteous manner; Maintain knowledge of all menu items including preparation; Ensure food preparation and presentations are proper throughout the guest dining experience; Ensure proper timing and coordination with the kitchen for timely food deliveries; Pay attention to guest special requests, food allergy, and food modification; Pick up food products for orders placed by the service staff from the Purchasing Department; Assist the kitchen and service staff as needed to maintain the highest level of food quality, presentation, and timing; Set up the front line with equipment, plate ware, and towels; Keep station restocked and organized throughout the shift; Read order tickets as they arrive and place them onto the ticket rail; Track cooking times on all orders, check finished product for proper degree of doneness, appearance, and plate presentation; Inform the Chef and the manager on duty when ticket times are running long; Assist the server as needed to optimize the guest’s dining experience; Accomplish all job duties while adhering to all safety guidelines and practices throughout the shift; Report any unsafe condition, unsafe act, accidents and/or injuries to the chef or other manager on duty

Requirements

Food Handlers Card; Availability to work days, nights, weekends, and holidays

Nice to have

High School or equivalent; Prior food and beverage experience; ServSafe Food Handlers Certification

Benefits

Go Hilton travel benefits; Pyramid travel benefits
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