Food Service Supervisor

Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.

Responsibilities

Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service; Assist the Shift Managers to supervise multiple food service units; Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees; Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost; Communicate positively and enthusiastically to the café patrons and address their issues promptly; Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations; Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office; Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process

Requirements

At least one year of strong operation food industry management experience; FoodSafe Level 1 Certification; Comprehensive health and safety knowledge and training; Knowledge of food service catering; Strong supervisory skills and the capability to motivate and lead staff; Excellent customer service skills; Excellent communication skills (written and verbal); Knowledge of Microsoft Office

Nice to have

Employee relations experience in a unionized environment

Benefits

Award-winning culture; endless learning and career opportunities; health and safety support; comprehensive health, vision, and dental care coverage; mental health and wellness initiative; Employee Assistance Program; diversity and inclusion programs