Food Service Supervisor

Responsibilities

Assist the Shift Managers to supervise multiple food service units; Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees; Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost; Communicate positively and enthusiastically to the café patrons and address their issues promptly; Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations; Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office; Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process

Requirements

At least one year of strong operation food industry management experience; FoodSafe Level 1 Certification; Comprehensive health and safety knowledge and training; Knowledge of food service catering; Strong supervisory skills and the capability to motivate and lead staff; Excellent customer service skills; Excellent communication skills (written and verbal); Knowledge of Microsoft Office

Nice to have

Employee relations experience in a unionized environment

Benefits

award-winning culture; extensive learning and career opportunities; health and safety support; comprehensive health, vision, and dental care coverage; mental health and wellness resources; Employment Assistance Program with 24/7 support; diversity and inclusion initiatives; Employee Resource Groups