Forward Deployed Engineer

Exa is building a search engine for the AI era. Forward Deployed Engineers are the technical tip of the spear at Exa, sitting at the intersection of product, engineering, and customer success. You'll embed directly with customers' engineering teams to solve real problems with Exa's API.

Responsibilities

Take a customer from first cold outbound to production integration to closed deal; Build and ship demos, tutorials, and sample applications that show what Exa can do; Debug and resolve technical issues across the full stack, from API behavior to frontend rendering; Identify patterns in customer feedback and translate them into product improvements, shipping fixes yourself when possible; Run many sales and technical calls each week, adapting your pitch to CTOs, engineers, and PMs alike; Analyze usage data and customer interactions to spot churn risk early and drive expansion

Requirements

Several years of programming experience. You could build and deploy a production server from scratch; Track record of high performance in demanding environments, whether that's a top CS program, a competitive sport, a startup, or something else entirely; Comfort with direct customer interaction. You've sold something, supported someone, or otherwise held your own in high-stakes conversations; High tolerance for context-switching, ambiguity, and sustained intensity; Willingness to travel as needed for customer engagements

Nice to have

Have built and shipped user-facing products end to end; Have closed revenue or driven commercial outcomes at a previous company; Thrive in early-stage environments where your job description changes monthly; Are energized by the idea of being the person customers think of when they think of Exa; Care deeply about the problem of organizing the world's knowledge and making it accessible to machines

Benefits

Premium healthcare benefits (medical, dental, vision); fertility benefits; monthly wellness stipend; visa sponsorship for international candidates (STEM OPT, OPT, H1B, O1, E3)