Front Desk Agent

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent, you’ll have many opportunities to brighten someone’s day.

Responsibilities

Provide that critical first impression to our guests and have a natural passion for delivering exceptional service; Welcome and serve guests in person and over the phone everyday; Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently

Requirements

Excellent English communication skills (read, write and speak fluently); Comfortable using a computer and different software; Continuous movement and standing; Ability to lift or move up to 20 pounds

Benefits

Medical; Dental; Vision; Life; Long/Short Term; 401-K; Supplemental Insurance; Professional Growth and Development Opportunities; Travel Discounts