General Assistant

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Assistant who strives to exceed expectations at every turn.

Responsibilities

Service – serve food and beverages to guests in a friendly and professional manner, ensuring that guests’ needs and requests are efficiently and effectively addressed; Customer Service – provide excellent service by being attentive to guests’ needs at every point on their customer journey, answering questions and addressing any concerns or issues in a friendly manner; Teamwork – collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment; Adherence to Regulations – comply with health and safety regulations, as well as any specific food service or catering guidelines established on location; Cleanliness – maintain cleanliness and hygiene standards in the kitchen and dining areas

Requirements

Have a contagious passion for food and/or customer service; You draw satisfaction from working within a collaborative and inclusive team environment; Ability to adapt to challenges and opportunities with a solution-oriented perspective; Some knowledge of food safety and sanitation practices; Works according to the BaxterStorey core values

Nice to have

Previous experience in a similar role, especially in the food service industry, is often a plus

Benefits

28 Days holiday including bank holidays; Plus your birthday off; 3 volunteering days; 3 days grandparent leave; 24 weeks enhanced maternity leave; Secondary carer leave; Wedding/commitment day leave; Free meals on shift; Bespoke training and development opportunities; Apprenticeships opportunities for all experience levels; Pension and life insurance; Discounts available on our Perkbox app (high street shops, holidays & cinema); Wellbeing hub; Access to employee assistance programme; Cycle to work scheme