General Manager

The contract comprises of 3 restaurants, 5 cafes, vending fleet and hospitality. The location is spread over a 12 acre estate with circa 3000 employees. Part of a national group contract. The successful candidate will lead a team of 38 employees over a 5 day operations (M-F). Given the size of the estate, some experience in logistics would be beneficial but not essential.

Responsibilities

Lead a team of 38 employees over a 5 day operations (M-F); Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards; Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business; Continually look to develop your team through mentoring, training, recognition, and empowerment; Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation; Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance

Requirements

Previous experience commensurate with role; Driving License essential; Have a contagious passion for food and customer service; You draw satisfaction from managing, training, and supporting a team; Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance; Excellent delegation and influencing skills; Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure; Meticulous organisational abilities; high attention to detail; Concise and effective verbal and written communication; Ability to adapt to challenges and opportunities with a solution-oriented perspective; Excellent strategic thinking and critical reasoning skills; Works according to the BaxterStorey core values

Nice to have

Some experience in logistics; Experience in managing multiple outlets; Experience in delivering projects from conception

Benefits

28 Days holiday including bank holidays; Plus your birthday off; Bupa Single Cover; 3 volunteering days; 3 days grandparent leave; 24 weeks enhanced maternity leave; Secondary carer leave; Wedding/commitment day leave; Free meals on shift; Bespoke training and development opportunities; Apprenticeships opportunities for all experience levels; Pension and life insurance; Discounts available on our Perkbox app (high street shops, holidays & cinema); Wellbeing hub; Access to employee assistance programme; Cycle to work scheme