General Manager

As a General Manager, you will manage the operations of an assigned restaurant and be responsible for achieving planned sales and profit levels for the restaurant through the implementation, management, and enforcement of company policies, procedures, programs, and performance standards. In addition, you will directly supervise all employees (including subordinate managers) in assigned restaurant. You will be accountable for all aspects of restaurant operations and administration, ensuring execution of all tasks and systems to guarantee maximum guest satisfaction and a quality work environment.

Responsibilities

Manage the operations of an assigned restaurant and achieve planned sales and profit levels; Directly supervise all employees including subordinate managers; Ensure execution of all tasks and systems to guarantee maximum guest satisfaction and a quality work environment; Plan and analyze restaurant unit manpower, ensuring sufficient development and training of all employees; Responsible for all aspects of employment and restaurant staffing including recruitment, training, and conducting new hire orientation; Conduct annual performance reviews with all restaurant employees, recommend merit increases, and prepare employee performance documentation; Attend University of Perkins and successfully complete all coursework; Achieve and maintain ServSafe certification; Perform and assist in all functions for all positions in the restaurant; Ensure that all menu items are prepared, portioned, and presented properly in a clean, safe, and sanitary manner; Ensure managers and team members monitor and oversee food temperatures during hot and cold handling; Ensure restaurant compliance to productivity and service standards by scheduling and staffing; Ensure proper management of the facility and equipment through preventive maintenance, energy conservation, repairs, security measures, and safety and sanitation requirements; Ensure inventory levels for food and non-food items are properly maintained; Anticipate, identify, and correct system breakdowns to achieve guest satisfaction; Accountable for accurate financial data including payroll, cash and receipts, productivity food costs, security of funds, and operating expenses; Prepare and review financial reports; Attend scheduled regional meetings; Make presentations to peers and management as requested

Requirements

Two years previous experience in a management role; High school diploma; Must be able to communicate clearly with guests and vendors in person and by telephone; Must be able to operate the cash register; Must be able to coordinate multiple tasks simultaneously; Extensive standing without breaks; Exposure to heat, steam, smoke, cold and odors; Bending, reaching, walking; Must be able to reach heights of approximately 6 feet and depths of 2.5 to 3 feet; Must have high level of mobility/flexibility in space provided; Must be able to fit through openings 30 inches wide; Must be able to work irregular hours under heavy pressure/stress during busy times; Must be able to carry trays of food products weighing 20 pounds for distances up to 30 feet; Must be able to lift up to 50 pounds

Nice to have

Preferably in the food service industry; Some college or degree preferred

Benefits

Educational Assistance with DeVry University with complimentary laptop; Immediate Family Members are also eligible; Comprehensive Health Benefits including Medical, Dental, Vision, and more; 401(k) retirement savings with company match; Flexible Schedule; All you can eat pancakes + meal discounts; Employee Discount Program; Development Pathway: Step by step process to grow your career; 3 College Credits hours for completing manager training; Medical, Dental, Vision, Wellness Program, Life Insurance, Disability Insurance; 401k, Health Savings Account; Employee Assistance Program, Employee Discount Program, Vacation/PTO, Travel Accident Insurance; Discounted Tuition, Waived Application Fee, Deferred Tuition, Complimentary Laptop and More; Work Today Get Paid Today via DailyPay; We Give Back