General Manager

The Executive Director is responsible for leading the day-to-day operations of the community, including full profit and loss responsibility and serving as the community sales leader. The Executive Director plans, implements, and evaluates all aspects of operations. He/she recruits and trains team members, has a direct supervisory responsibility for team members in order to create and maintain a highly functioning team environment, maintains high customer satisfaction, and ensures a quality-oriented workforce. The Executive Director complies with all local, state, and federal regulations, and focuses on creating a safe working and living environment.

Responsibilities

Lead the development and implementation of all sales and operations strategies and tactics for the community consistent with Atria's objectives; Actively partner with Community Sales Director to assess competitive threats, sales plan, and engage in business to business sales calls; Understand the community's care regulations and support the resident care program by regularly meeting with the Resident Services Director to discuss and address concerns of the department; Develop and implement successful strategies regarding labor, occupancy growth, revenue growth, expense control, and quality of services; Ensure adherence to the Resident's Bill of Rights; Interview, hire, orient, train, supervise and evaluate staff; Constantly assess resident needs in staffing levels; Operate the community in accordance with Atria policies and federal, state and local regulations; Assist in the development of operational budgets and capital requirements, including forecasting and approving all expenses; Act as a liaison between field operations and the Support Center; Remain active in local community activities; Perform regular reviews of and makes recommendations on all aspects of building construction and preventative maintenance; Able to work in various positions at community and willing and able to fill in as needed; Build a high performing team and keep morale high; Meet financial management requirements for the community; Maintain safe working and living environment; Actively participate in in-house sales activities including prospective resident tours and special events; May drive Company vehicle from community to social and other various destinations; May perform other duties as needed and/or assigned.

Requirements

Bachelor's degree in business administration, healthcare administration, or related subject; Ability to become licensed as an administrator for assisted living within a prescribed timeframe in states requiring such a license; Valid driver's license; Must satisfactorily meet and be in compliance with Atria's Motor Vehicle Policy standards.

Nice to have

3 to 5 years of experience in operations management with demonstrated success in meeting financial and sales goals

Benefits

Competitive Pay; Paid Holidays & PTO; Comprehensive Health Plans; Career Advancement Opportunities; Tuition Reimbursement; Employee Loyalty Rewards Program; Retirement Savings Plan with Employer Match; Rewards & Recognition; Health & Safety