General Store Manager

Apply to register your interest for upcoming General Store Manager vacancies across North Wales, Cheshire and Wirral. As General Store Manager, you'll lead the planning strategy and execution of our store's day-to-day operations across key departments, including Non-Food, Online and Customer, to make sure that availability is maximised, waste and shrink are minimised, and our Superstore/Centre runs efficiently, safely and fully compliant.

Responsibilities

Lead the planning, strategy and execution of store day-to-day operations across Non-Food, Online and Customer departments; Maximise availability and minimise waste and shrink; Ensure the Superstore/Centre runs efficiently, safely and fully compliant; Work closely with the Operations Manager and department managers to deliver consistent standards, drive productivity and keep the store ready for customers; Improve delivery flow, stock routines and compliance; Coach and support the leadership team on shopfloor standards and develop future talent; Promote collaboration between departments; Use insight to make informed decisions and drive operational improvements; Lead the shrink agenda and ensure the store remains legal and compliant for customers and colleagues; Ensure POS one best way is followed across the store

Requirements

Experience as General Store Manager or Operations Manager leading diverse teams in a large-format retail environment with energy and pace; Strong operational knowledge across food and non-food departments with a track record of achieving consistent operational excellence; A track record of improving availability, reducing waste, and managing shrink; Proven record of developing large teams and managing change through leadership and building resilience; Experience managing complex ER cases and confidence in understanding HR policies and processes; Strong organisational skills and exceeding customer service