Global Client Manager

Vialto is seeking an experienced, highly client-focused tax professional to join its global team on a 12-month contract. The role combines a strong general tax background with client and stakeholder management skills, acting as the central point connecting large, complex international clients with tax specialists across the global network. Candidates do not need to be technical experts in every area of tax, but should have solid tax knowledge and judgement and be able to consolidate and manage input from different tax specialists into a clear, consistent and high-quality client experience. Practical details: Contract: 12 months; Location: Flexible/remote; Working hours: primarily aligned with EU time zones; Environment: international, collaborative, fast-paced and client-facing. AI is used as part of the application process. Vialto is an equal opportunity employer.

Responsibilities

Act as a key client-facing contact for large international clients; Coordinate tax matters across multiple countries, teams and stakeholders; Work closely with tax specialists across the global network to manage the delivery of advice; Act as a PMO / central coordination point, keeping track of requests, deliverables, responsibilities and deadlines; Review, challenge and consolidate advice received from different countries to ensure it is consistent, complete and client-ready; Translate complex or fragmented technical input into clear, practical communication for the client; Lead and participate in client calls, understanding the client's priorities and ensuring appropriate follow-up; Build strong relationships with client stakeholders and colleagues across the global network; Take ownership of issues and drive them through to resolution; Maintain a consistently high standard of quality, even with multiple priorities and tight deadlines

Requirements

Strong general tax background; Previous experience in a client-facing tax, professional services or international advisory environment; Confident dealing with senior client stakeholders; Excellent communicator; Strong project management and coordination skills; Comfortable working across countries, cultures and different areas of tax; Able to manage multiple stakeholders and bring structure to complex situations; Proactive, responsible and able to work independently with limited supervision; Strong sense of ownership and follows matters through to completion; Able to work effectively in a fast-paced and demanding environment without compromising quality; Collaborative, pragmatic and solution-oriented; Comfortable working as part of a global and virtual team; Excellent English skills, both written and spoken, with a very high level of business English