Global Director, Sales Development

Global-e (Nasdaq: GLBE) is the world’s leading platform for global direct-to-consumer e-commerce, enabling brands and retailers to seamlessly sell worldwide, delivering localized experiences across markets. We are looking for a Global Director, Sales Development to lead Global-e’s Sales Development function across EMEA, North America, and APAC. Managing a team of 15+ BDEs (SDRs) and Team Leaders, this role is responsible for building a predictable, high-quality outbound pipeline and driving the AI-enabled transformation of our outbound motion.

Responsibilities

Lead and develop Global-e’s Sales Development organisation across EMEA, North America, and APAC, directly managing regional Team Leaders; Own hiring, onboarding, performance management, organisational change, succession planning, and career development across the function; Manage a structured management cadence across regions: weekly 1:1s with Team Leaders, workshops, and regular team training sessions; Represent Sales Development performance and strategy at company-wide forums, including quarterly SKOs; Own global outbound pipeline and conversion performance, driving quota attainment and improving outbound-to-demo conversion through stronger targeting, qualification, and messaging; Set and continuously refine segmentation and account prioritisation (ICP definition, Low Touch / High Touch / Named Account motions) in partnership with regional sales leadership; Own outbound-to-demo conversion rate improvement through better qualification, targeting, and messaging quality; Lead the AI Sales Agent programme end-to-end alongside innovation/Rev OPs: prompt optimisation, workflow integration, and team enablement, taking initiatives from planning through to live production use; Own the outbound technology stack: LinkedIn automation, power diallers, sequencing tools, intent data, and job-change triggers, ensuring tooling scales with the team; Maintain CRM lead-flow (HubSpot) end-to-end to support accurate routing, reporting, and hand-off between BDEs and BDMs; Sponsor and scope cross-functional data/tooling workstreams (e.g. contact enrichment, TAM/ICP data quality, campaign infrastructure) with clear ownership from supporting functions (RevOps, external vendors); Own and continuously evolve the global BDE playbook and centralised sales enablement knowledge base, ensuring consistent messaging, qualification standards, and best-practice adoption across regions; Partner with regional VPs of Sales, RevOps, and Marketing to align account mapping, campaign strategy, and go-to-market execution with regional pipeline priorities; Own BDE-to-BDM handover and demo quality standards, including qualification criteria, documentation, feedback loops, and process improvements that strengthen conversion from qualified opportunity to closed-won pipeline

Requirements

4+ years in B2B sales development leadership, including direct people management of BDE teams; Proven track record of building and scaling a predictable outbound pipeline, with clear ownership of quota attainment and conversion metrics; Hands-on experience with outbound technology stacks: CRM (HubSpot or equivalent), sequencing/automation tools, dialler platforms, and intent/trigger data; Demonstrated experience leading AI-enabled sales transformation initiatives (e.g. AI qualification agents, prompt-driven workflows) from concept to production, not just people management; Strong executive presence – ability to present pipeline performance and strategy at company-wide forums (SKOs, business reviews); Willingness to work across EMEA, North America, and APAC time zones, with occasional travel to global SKOs; Experience in cross-border eCommerce, payments, or SaaS

Nice to have

Experience across multiple regions or time zones