Global Partner Associate

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

As a Global Partner Associate, you will help strengthen and grow ServiceNow’s partner ecosystem. You will support global partnerships to drive growth, competencies, sales, and strategy across an assigned practice. You will also build relationships with an existing portfolio of partners, manage and grow existing pipeline, develop new pipeline opportunities, and collaborate across ServiceNow to achieve shared business goals.

For positions in this location, we offer a base pay of $60,540 - $ 87,780, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Responsibilities

Drive ServiceNow’s business and partnership with one of our key strategic partners focusing on few core workflows globally.; Build and manage relationships with ServiceNow partners, working closely with the Global Partner Lead to drive growth, competencies, sales, and strategy across an assigned practice.; Identify, develop, and prioritize partner opportunities to grow existing pipeline, build new pipeline, and support quarterly growth goals.; Develop partner business plans, growth strategies, and roadmaps that align business goals, investments, and opportunities.; Collaborate across ServiceNow teams to identify opportunities, address challenges, close the business and support partner success.; Track partner progress against goals and performance metrics, identifying opportunities for growth and improvement.; Conduct regular business reviews with partners to assess progress, align priorities, and identify next steps.; Partner with marketing and other teams on customer events, partner activities, and initiatives that build engagement and support pipeline growth.; Help partners navigate ServiceNow programs, tools, and learning and enablement resources.

Requirements

3+ years of experience in sales, marketing, business development, channel partnerships, alliances, or a related field.; Strong relationship-building and communication skills, with the ability to collaborate effectively with internal and external stakeholders.; Strong organizational and time-management skills, with the ability to prioritize multiple relationships, opportunities, and business needs.; A results-oriented mindset, with the ability to track progress, identify obstacles, and work toward business goals and quarterly targets.; Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.