Global People & Workplace Specialist (London)

As a Global People & Workplace Specialist, you will play a key role in supporting payroll, benefits, and workplace experience for our global team, with a particular focus on our UK-based employees. You will work closely with the People Operations team and cross-functional partners, including Finance, to ensure accurate and timely payroll and benefits administration while also helping create a smooth, engaging, and well-supported workplace experience. Reporting to the Senior Payroll & Benefits Analyst, you will be an integral member of the People Operations team and will support a broad range of high-priority operational initiatives. This role combines detail-oriented payroll and benefits administration with hands-on workplace and employee experience responsibilities, providing essential services that directly impact employees' day-to-day experience. This is a hybrid role, requiring three days per week in our London office.

Responsibilities

Manage end-to-end payroll operations in Workday and Deel, including monthly international payroll processing, timesheets, time-off administration, expense approvals, pension remittances, payroll reporting, and related reconciliations; Develop, maintain, and continuously improve payroll, benefits, HR, and workplace processes, procedures, controls, and documentation; Ensure compliance with applicable payroll and benefits regulations, including tax, pension, and other statutory requirements; Support the day-to-day administration of employee benefit programs, including medical, dental, vision, pension, Cycle to Work Scheme, and other regional benefits; Partner on annual benefits initiatives, including renewals, vendor evaluations, employee engagement initiatives, and other benefits-related projects; Conduct regular audits of payroll, benefits, HR data, invoices, and related programs, identifying and resolving discrepancies; Partner closely with the People Operations team to ensure accurate and timely processing of new hires, transfers, promotions, terminations, and other employee lifecycle changes; Process and validate employee changes related to tax withholdings, benefit elections, direct deposits, and other payroll or HR updates; Review, reconcile, and approve payroll-, benefits-, and workplace-related invoices and expenses; Source, evaluate, onboard, and manage vendors across payroll, benefits, workplace services, facilities, food and beverage, and employee programs; Oversee day-to-day workplace operations to ensure shared spaces are clean, organized, well stocked, and operating smoothly; Develop and manage workplace and employee experience programs, including office lunches, snacks, swag, onboarding support, team gatherings, and company events; Plan and execute employee events and workplace initiatives that support engagement, connection, and a positive employee experience; Lead facilities projects and coordinate maintenance, repairs, office improvements, and other operational needs; Monitor office space utilization, manage workplace inventory, and maintain organized systems that can scale as the company grows; Build strong cross-functional relationships and serve as an approachable onsite resource for employees; Serve as a primary resource for employees on payroll, benefits, and workplace-related questions

Requirements

2+ years of experience in payroll, benefits, People Operations, or a related HR operations function, including hands-on responsibility for payroll processing and benefits administration; Experience supporting payroll and/or benefits in the UK, with demonstrated ability to manage differing local requirements, vendors, and processes; Strong working knowledge of payroll and benefits compliance requirements, including payroll taxes, statutory benefits, pension requirements, and applicable employment regulations in the UK; Exceptional attention to detail and demonstrated ability to handle sensitive employee and payroll information accurately and confidentially; Strong employee service and communication skills, with the ability to clearly explain payroll, benefits, and HR-related information and resolve employee questions effectively; Experience managing external vendors and coordinating across internal teams to deliver payroll, benefits, workplace, or employee programs; Ability to manage multiple priorities and recurring deadlines while maintaining accuracy in a fast-paced environment; Bachelor's degree in Human Resources, Business Administration, Finance, Accounting, or a related field, or equivalent practical experience

Nice to have

Hands-on experience with Workday or a comparable HRIS/payroll platform, including employee data maintenance, reporting, audits, and payroll-related processes; Experience supporting workplace operations, employee experience programs, facilities, events, or office vendors; Experience with global benefits programs, international payroll vendors, or Employer of Record (EOR) arrangements; Experience supporting a growing or scaling organization

Benefits

Medical; Dental; Vision; Pension; Cycle to Work Scheme; Other regional benefits