Go-To-Market Process Owner

As a Global Process Owner, you will directly own key programs to drive improved sales, more efficient processes and achieve our company’s long-term goals. These processes could include opportunity management, CPQ management and ordering/contracting, executed within Salesforce.

Responsibilities

Identify, scope and lead critical initiatives end-to-end by partnering with cross-functional teams; Provide process management leadership for large-scale initiatives; Execute User Acceptance Testing (UAT) within Salesforce; Define and measure key metrics/KPIs; Proactively analyze Salesforce usage data, pipeline trends and stakeholder feedback; Develop and maintain process definitions; Support development of communications, change management, and stakeholder engagement plans

Requirements

Bachelor’s degree; Strong problem-solving skillset with ability to communicate insights clearly; Detail oriented, articulate, and strong story-telling skillset; Demonstrated skill at building strong working relationships and influencing both internal and external stakeholders; Previous UAT experience including test case authoring, defect logging, regression testing and coordinating go/no-go decisions with technology teams ahead of Salesforce releases; Previous Salesforce CRM experience; Experience translating sales process business requirements into Salesforce development requirements for handoff to technical teams; Ability to work in multiple time zones to support global sales teams

Nice to have

MBA; 5+ years of experience with a focus on tech enablement and sales process definition; Sales Operations, Business Operations, Process Transformation or top 5 consulting firm experience; Six Sigma / Lean / PROSCI change management certification

Benefits

People-first culture; flexible work model; well-being focus; inclusive environment