Growth Account Executive

We are looking for a Growth Account Executive to join our go-to-market team. In this role, you will own a large segment of Stedi’s fastest growing customers. You will have an outsized impact on Stedi’s overall revenue by identifying expansion opportunities, partnerships, and more.

Responsibilities

Serve as the primary commercial point of contact for a book of Stedi’s fastest growing customers representing a significant percentage of Stedi’s monthly recurring revenue (MRR); Manage a pipeline of expansion opportunities in Stedi’s CRM to track upsells, cross-sells, renewals, and transaction usage growth; Bring revenue expansion opportunities from ideation through to execution – identifying new expansion use cases, supporting the customer’s technical validation process, addressing pricing and contractual blockers, and ultimately ensuring successful product adoption; Interface with customers daily – including executive leadership, product managers, engineers, and ops teams – through Slack, Zoom, email and in-person meetings; Proactively surface product and payer-level usage insights in order to address issues preventing additional product adoption; Collaborate with solutions engineering, payer operations, data analytics, and leadership to assist in customer engagements

Requirements

4+ years of quota-carrying sales, account management, sales engineering, or customer success experience; strong track record of supporting customers as they adopt and utilize technical API-driven products; experience getting contracts signed; previous healthcare experience; comfortable working with technical API products; exceptional at staying on top of many open threads simultaneously; hyper-responsive, organized, and thorough; strive to become the customer’s most trusted advisor; low ego; does what it takes to get the job done; moves fast