Growth Product Manager Lead, AI Commercialization

Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance. Plaud Inc. is a Delaware-incorporated, San Francisco-based company pushing the boundary of human–AI intelligence through a hardware–software combination. This role owns and improves monetization-related user journeys across B2C and B2B scenarios, including checkout, upgrade, downgrade, renewal, cancellation, refund, and billing communication flows, while partnering with Engineering, Design, Growth, and Operations.

Responsibilities

Own and improve monetization-related user journeys across both B2C and B2B scenarios, including checkout, upgrade, downgrade, renewal, cancellation, refund, and billing communication flows; Work closely with the monetization strategy lead to translate pricing, packaging, and plan rules into clear and seamless product experiences; Optimize UI/UX for purchase and subscription management touchpoints across platforms, ensuring users understand their options, status, and next steps; Help define product requirements for plan display, entitlement presentation, access states, and consumer/business experience coexistence; Partner with Engineering, Design, Growth, and Operations to deliver monetization features and improve end-to-end user journeys; Track key funnel metrics, identify friction points, and support experiments and iterations to improve conversion and lifecycle experience.

Requirements

7+ years of product management experience; Experience working on user-facing product flows, such as checkout, subscriptions, billing, onboarding, or account management; Strong product sense for UI/UX and journey design, especially in purchase and lifecycle experiences; Experience working cross-functionally with engineering and design teams to ship product improvements; Comfortable using data to identify problems, measure outcomes, and support prioritization; Strong communication and collaboration skills.

Benefits

Employee Stock Ownership Plan (ESOP); Performance bonus; Equity; Top-tier medical, dental, and vision insurance for employees and dependents; 401(k) retirement plan with company matching; Unlimited PTO; 13 paid holidays; 12 weeks fully paid parental leave; Hybrid work model with a minimum of three in-office days per week; Access to best-in-class AI productivity tools; Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices; Annual company offsites and team events