Guest Services Pastor - Peoria

The focus of the Guest Services Pastor is to help create and lead the overall guest experience on the campus for all ministry events and experiences. As the Guest Services Pastor, you will be responsible for ensuring appropriate staffing, volunteer recruitment and development takes place within the ministry.

Responsibilities

Model and communicate what it means to "Create the Plus"; Plan for and execute the weekend experience, aligning physical environments and volunteers to create a "WOW" experience from street to seat; Oversee volunteer recruitment, onboarding, placement and training of all volunteers within guest services; Recruit, vet, train, support and shepherd serving team leaders and volunteers; Consistently meet with volunteers on their spiritual health and growth, leadership, and overall engagement in CCV; Coordinate with team leaders to ensure adequate staffing to ministry areas and established baselines; Utilize the Serve Toolbox within ROCK to schedule, train and communicate essential information; Model a positive, authentic and caring behavior and communicate the vision of CCV; Input weekly attendance from all services; Ensure volunteers have the necessary supplies for their shift; Track ministry goals & objectives for the year; Track ministry volunteer engagement and encourage Next Steps for all team members; Provide pastoral care as needed, including weddings, funerals, baptisms, hospital/hospice calls, and baby dedications; Leverage ministry resources to support members of your area of ministry; Help people in other areas as needed; Develop relationships with key members and organizations within your region; Encourage relationship between CCV Volunteers and community leaders; Encourage members of your team to move through Next Steps; Work with Associate Pastor to identify potential Neighborhood Group leaders and participants

Requirements

Alignment with CORE Values & Staff Fundamentals; Must support the vision & mission of CCV; Must be/become an ACTIVE MEMBER of CCV; Must regularly attend worship with their family; Must be an active participant in a CCV Group and consistently tithe; Demonstrated maturity as a Christ follower; Customer Focus; Interpersonal Skills; Drive for Results; Self-Development; Minimum 2 years of customer service experience; Minimum 2 years of leadership experience; Experience mentoring or leading others to Christ; Able to work a flexible schedule including Saturdays & Sundays

Nice to have

Degree in Biblical Studies is helpful; Experience working in Ministry is preferred but not required