Head of GTM Systems & AI (m/f/d)

GTM Systems owns the tech stack behind 360Learning's commercial engine (Salesforce, Marketo, data enrichment and AI tooling across sales, marketing, customer success and services). The role builds on a high-performing team, mature systems, extensive documentation, and an ambitious AI vision, to make go-to-market faster, smarter and more effective. The role works closely with GTM leaders, operators, data teams and engineering to turn ambiguous business problems into reliable, scalable products, and to build the systems and agents that move each team's target state forward.

Responsibilities

Own the internal AI operating model for GTM (library of skills, agent evals, cost, adoption and ROI) in partnership with Data and Enablement; Keep the team a step ahead as customer zero for AI, turning what works into patterns other functions adopt; Own the long-term design of the GTM stack (CRM, marketing automation, CS tooling), deciding what to build vs. buy; Help the company prioritize by identifying the best solution to each business problem and sizing its cost and feasibility; Lead and coach five senior ICs across Salesforce, marketing/BDR, CS systems and web ops, setting a high bar for documentation, testing and deployment; Run vendor management end to end: evaluations, quarterly keep-or-kill review, and renewals; Partner as a peer to the leaders of Data, Enablement, Security, Finance and every commercial function; Drive adoption and change management for new GTM capabilities across distributed teams

Requirements

5+ years across GTM systems, agentic/AI workflow products, revenue technology, enterprise SaaS, or an adjacent path like technical product management or consulting where you designed and shipped real systems with a strong AI mandate; Turn ambiguous business problems into reliable, scalable tooling across the full revenue engine; Fluency in modern GTM systems: Salesforce, marketing automation, enrichment, routing, attribution, lead-to-quote, billing or customer lifecycle tools; Built with modern AI tooling: agents, plugins or skills on top of LLMs, connectors to business systems, and evals; Define KPIs, run experiments, and use data to prioritize investment and measure impact on pipeline, conversion, efficiency and revenue; Drive strategic alignment and executive communication and drive change through to adoption; Thrive in ambiguous, fast-moving environments; Run vendor evaluations end to end; Set and hold standards for documentation, testing and deployment without slowing the team down, and coach senior ICs; Fluent English (US/UK) / B2 level or equivalent (FR)

Nice to have

Deep Salesforce fluency

Benefits

Compensation package including base salary, a variable component and equity; Work From Home perks; Medical insurance; Gym subscription; 1 month parental leave for the second parent; Flexible hours; Total work from home possible anywhere in Germany; Six active ERGs (Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, Ethnic Diversity); Corporate Social Responsibility charter