Head of IT & Procurement

As the Head of IT and Procurement, you will lead our global IT infrastructure and vendor management strategy, playing a pivotal role in optimizing our internal operations. You will design and execute strategies to streamline global hardware provisioning, negotiate SaaS contracts, and ensure our global teams have the secure tools they need to succeed in our high-growth B2B SaaS environment.

Responsibilities

Execute a global IT strategy aligned with company growth plans; Partner with leaders to drive operational excellence and scalable processes for employee IT journey; Own and refine end-to-end software and hardware procurement lifecycle; Negotiate enterprise contracts for internal GTM and engineering stack to maximize ROI and ensure budget predictability; Establish data governance frameworks to ensure accuracy, reliability, and compliance across all internal systems; Partner with Security team to implement robust zero-trust network policies and endpoint management; Build models to evaluate discounting and vendor deal structures and measure IT service performance using clear KPIs and dashboards; Manage operational challenges of a distributed global team and support local markets with tailored hardware strategies while maintaining a centralised global structure

Requirements

8+ years of experience in an IT Operations, Procurement, or Systems Engineering role; Proven experience in a B2B SaaS company during a rapid growth phase; Demonstrable experience supporting a global workforce; Expert systems administrator with hands-on experience managing modern SaaS identity and access management tools and endpoint management solutions; Data-driven strategist who can devise high-level strategy and is equally comfortable rolling up sleeves to build a workflow or debug a technical issue; Ability to rally people around a clear vision and build pragmatic solutions; Excellent communication skills with ability to articulate complex technical and financial concepts to a non-technical audience; Strong consent builder who can motivate people across departments to align on solutions; Fluency in English is required; Strong written and verbal communication skills; Applicants must possess the legal right to work in the country where the role is based; Certain roles may require a background check as a condition of employment

Benefits

Dedicated learning budget; Solving meaningful challenges; Driving innovation with weekly releases and new features; Collaborating with a diverse international team; Being part of a rapidly scaling SaaS unicorn; Regionally tailored rewards and compensation packages