Head of Operations

Responsibilities

Leading and developing six Hub Managers across the national network, driving consistent operating standards, safety and service delivery in every market; Partnering with the National Maintenance Manager to ensure fleet compliance, vehicle readiness and maintenance capacity scales with fleet growth; Working alongside the National Procurement Manager on vehicle acquisition, parts and supplier contracts, including OEM negotiations, to deliver national agreements that improve cost and service outcomes; Owning the national operations strategy - standardising processes, driving continuous improvement and lifting productivity and customer experience across all hubs; Coaching and developing your leadership team, building a high-performing operations function and a strong succession pipeline; Owning the national operations budget and cost base, ensuring WHS compliance and regulatory requirements are met in every state; Leading fleet disposal strategy to maximise vehicle return value and keep the fleet's age and condition profile aligned to commercial targets

Requirements

10+ years' operational leadership experience, including experience leading leaders across multiple sites or locations.; Experience in automotive, logistics, or maintenance sectors, ideally within a scale up environment.; Strong analytical skills with confidence managing budgets, maintenance contracts and procurement agreements.; The ability to work effectively with a wide range of stakeholders in high pressure situations.; A process driven and problem solving mindset with the commercial awareness to balance cost control and service quality.

Benefits

Bonus scheme: Opportunity to earn based on your performance; Day off for your Birthday; Salary packaging with 15% employer contributions for Electric Vehicles; Dedicated Learning & Development platform; Employee Assistance Program; Socials: budget for team and company wide social initiatives