Head of Workplace Technology

The IT and AI Enablement function exists to make Legora itself run as well as the product we sell: secure, automated, and compounding over time. Workplace Technology is the newest part of that function, and you’ll build it: a Lead in every major office, a shared standard for how a Legora site works, and an AI-native service desk doing the routing and the repetitive work so small on-site teams can run large sites. The footprint is growing fast — roughly 90 people in 3 offices to over 300 in 8 in about a year — and where we open next, the function you’ve built shows up with it. You’re the technology counterpart to Workplace, reporting to the CIO.

Responsibilities

Ensure that Legora’s offices are running to standard — hardware, AV and conferencing, network, physical-security infrastructure, and the day-one onboarding experience; Own the function’s budget and vendor framework globally: forecast with Finance, standardize vendors and contracts, and feed the site budgets that Workplace owns — a budget Finance trusts and a partnership Workplace plans buildouts with by default; Land active buildouts with their technology scope clean — AV, network, and badge / camera / cabling commissioning inside Workplace’s fit-outs, from kickoff to rooms that work on day one; Work with Information Security on access, network, and device controls, with IT Systems on the network spine and endpoint estate, and with People on onboarding; Run the function on Legora’s shared, AI-native service desk — common SLAs across every site, automated routing, and a standing rule that anything a site does twice gets automated.

Requirements

10+ years in IT / workplace technology, AV, or facilities-adjacent technical operations, including several years of multi-site or global responsibility and managing managers or senior ICs; You’ve built a function before: set the standards, hired the team, and been accountable for the result across continents, with the async habits that make distributed teams work; Credible in the room and on the floor. You can debug a meeting room and hold a budget conversation with Finance in the same day; A strong partner to Workplace, Security, IT, People, and Finance, with the judgment to know when to enforce one global way and when to let a site adapt; You reach for automation before headcount — you’ve turned repetitive support work into workflows, and you’re comfortable making AI tooling part of how a function runs, not a side project.

Nice to have

AV and conferencing, office network (Meraki), and physical-security platforms (e.g. Verkada) at scale; Office buildouts and fit-outs end to end, from requirements through commissioning; ITSM and AI-assisted, agentic service operations. We run an AI-native ITSM (Serval); ServiceNow, Jira Service Management, or Freshservice transfers well; Experience with Neat, Zoom, Meraki, Verkada, Jamf, Apple Business Manager, Okta / Microsoft Entra ID, and 1Password.

Benefits

Global collaboration; Competitive package: Comprehensive salary, benefits, and tools for success; Meaningful work; In-person environment: Union Square office designed for ambitious builders and company provided lunch daily; Medical, Dental & Vision; Multiple medical plan options through Aetna and Kaiser Permanente; HSA or Healthcare FSA; Dental plans via MetLife; Vision plans via Vision Care; Generous parental leave; Free access to Maven Clinic; Dependent Care FSA; Free One Medical membership for employees and dependents; Pre-tax commuter benefits; Life Insurance + STD/LTD; 401(K) with generous company match; Unlimited PTO; Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more.