Headwaiter (Σερβιτόρος Α') - Nido, Corfu | Season 2027

Mar-Bella Collection is a hospitality group of five award-winning five-star luxury hotels, set in exceptional locations across Greece. The Collection includes MarBella, Nido – an adults-only member of Small Luxury Hotels of the World – and Avali, all located in Corfu, as well as Elix, set against a landscape of outstanding natural beauty in Karavostasi, Thesprotia. The newest addition, Cayo Exclusive Resort & Spa, brings the Collection to Elounda, Crete. For Season 2027, we are looking for a passionate Headwaiter to join the Nido team in Corfu. As a Headwaiter, you will play an important role in delivering warm, knowledgeable and professional service that reflects MarBella's high standards. Working closely with the outlet team, you will guide colleagues, support daily operations and help ensure a seamless experience for every guest, from arrival to departure. This is a hands-on role for someone with strong product knowledge, excellent communication skills and a genuine passion for hospitality.

Responsibilities

Deliver warm, knowledgeable and professional service that reflects MarBella's high standards; Guide colleagues and support daily operations; Help ensure a seamless experience for every guest, from arrival to departure; Serve guests according to brand standards and go above and beyond their expectations; Understand and explain the brand concept, history and vision; Work in a safe and hygienic manner; Communicate out-of-stock items and inform the manager when stock is running low; Engage actively with colleagues and guests; Escalate issues to the manager or team leader immediately; Make simple decisions that positively affect own work or the guest experience; Contribute ideas as part of a team; Know all products and describe them confidently to guests; Take guest orders, asking all relevant questions; Ensure side duties and cleaning schedules are completed per daily checklists; Complete all required daily, weekly and monthly checklists for the outlet

Requirements

Previous professional experience in an equivalent five-star hotel or restaurant; Previous experience working with POS systems; Good knowledge of food, wines and spirits; A good communicator who is responsible, organised and able to manage time and work well under pressure; Ability to multitask, with a strong sales approach

Nice to have

Excellent command of English or any additional languages; Graduate of a Hospitality and Tourism School

Benefits

Accommodation, if required; Daily meals within the hotel premises; Work uniform and cleaning service; Ongoing training and professional development opportunities; Career development and internal progression opportunities within Mar-Bella Collection; The opportunity to further develop skills within a five-star hospitality environment; The opportunity to build experience within an award-winning luxury hospitality group; A professional, supportive and team-oriented working environment